Last Updated: 01/05/2025

1. Information We Collect

When you submit photos of your pet via our contact form, we may collect:

• Your name, email address, and pet’s name.

• Uploaded photos (with your explicit consent).

2. How We Use Your Information

• To respond to your inquiries and provide services.

• To display photos in our gallery only if you consent (via checkbox).

• For internal records and customer support.

3. Consent (PIPEDA Compliance)

• By checking the consent box, you agree to:

  • The collection of your personal data and pet’s photo.

  • The potential public display of the photo in our gallery or social media.

• You may withdraw consent anytime by emailing contact@thepetpawlace.ca.

4. Data Retention

• Photos/data will be stored until:

  • You request deletion.

  • They are no longer needed for the stated purpose.

5. Your Rights (Under Canadian Law)

• Access/Correct: Request a copy of your data or corrections.

• Delete: Ask us to remove your data/photos.

• Complain: Contact the Office of the Privacy Commissioner of Canada (OPC) if unsatisfied.

6. Third-Party Sharing

• Photos/data are never sold or shared with third parties, except:

  • If required by law (e.g., court orders).

  • With service providers (e.g., website hosts), under strict confidentiality.

7. Security Measures

• Encrypted form submissions (SSL).

• Restricted access to photos/data.

8. Contact Us

For privacy requests or questions:

• Email: contact@thepetpawlace.ca